Summary of performance
| Description of metrics | Note | 2024/2025 | 2023/2024 | 
| ENVIRONMENTAL IMPACTS | |||
| CO2 emissions | 2.1 | ||
| Scope 1 CO2 emissions | 3,793 tonnes | 5,553 tonnes | |
| Scope 2 CO2 emissions (market based) | 30 tonnes | 2,852 tonnes | |
| Scope 3 CO2 emissions business travel | 8,176 tonnes | 7,293 tonnes | |
| Other Scope 3 CO2 emissions | 11,805 tonnes | 11,408 tonnes | |
| Total CO2 emissions (Scope 1,2 and 3) | 23,804 tonnes | 27,106 tonnes | |
| SOCIAL IMPACTS | |||
| Employee value proposition | 3.1 | ||
| % employees receiving regular performance reviews | 91% | 92% | |
| Inclusion and diversity | 3.2 | ||
| Female positions in leadership roles | 32.6% | 33.2% | |
| Female partners as % of total partners | 24.6% | 23.8% | |
| Learning and development | 3.3 | ||
| Training hours per headcount | 73.9 | 79.1 | |
| Wellbeing | 3.4 | ||
| Sickness leave | 4.3% | 3.8% | |
| Social impact | 3.5 | ||
| # Hours spent on DIF projects | 31,158 | 30,733 | |
| Number of employees involved with DIF projects | 1,110 | 1,009 | |
| GOVERNANCE IMPACTS | |||
| Quality of services | 4.1 | ||
| NPS at C-level among strategic clients | 54 | 39 | |
| Client satisfaction (engagement) | 84 | 87 | |
| Regulatory reviews that are satisfactory | 100% | 97% | |
| Ethics & Integrity | 4.2 | ||
| # ethical incidents reported | 196 | 181 | |
| Data security | 4.3 | ||
| # data leaks discovered | 65 | 76 |