Skip to article navigation Skip to content
Downloads My report

A page refresh occures when a subject is selected.

Skip article navigation.

Our Purpose and Strategy

The world faces major challenges, we feel a moral call-to-action to help to move towards a better world. With our heritage and extensive capabilities, we have the ability to support clients and society in this transition. By being a responsible, purpose-driven organisation, we make a significant impact on society, sustain profitable growth, and provide meaningful work for our people.   

This is what we call: making an impact that matters.

  • With our clients, we drive transformations towards responsible and sustainable business models and help businesses, governments and society address significant challenges;

  • We connect eco-systems to contribute to a society that is more trustworthy, sustainable, secure, healthy and equitable;

  • We provide the opportunity for our people to connect and live their personal purpose through their work and pro bono programmes of the Deloitte Impact Foundation;

  • And we continuously review and enhance our own business operations to be a more sustainable enterprise.

How do we make an impact on clients? 

With our clients, we drive transformations towards responsible and sustainable business models. We connect our skills and services to work on our clients’ most critical, complex challenges and deliver consistently high quality, every single day. Our clients face major transformations where we bring in capabilities from across our businesses and industries. 

We want to contribute actively through client work to a more responsible and resilient society by applying our Global Responsible Business Practices commitments, Purpose and Shared Values in our decision making processes. The Responsible Business Committee (RBC) has been established to provide an extra layer of cross business dialogue in cases where client or engagement acceptance matters carry a significant public interest or purpose factor.

How do we make an impact on society?

We connect eco-systems to contribute to a society that is more trustworthy, sustainable, secure, healthy and equitable. We want to play an active role in building a more responsible and resilient society in the Netherlands, with the client projects we engage in, through the initiatives within our 'Future of' themes, and through the Deloitte Impact Foundation. 

How do we make an impact on people?

We provide the opportunity for our people to connect and live their personal purpose through their work and pro bono programmes of the Deloitte Impact Foundation. We continue to provide our people with opportunities for personal growth and development. Our Employee Value Proposition is designed to provide a career that is personalised and meaningful; to enable our people to excel and be happy in their profession, contribute to their communities, and become the next generation of leaders in and outside Deloitte.

We will step up our approach to provide an inclusive workplace and leverage the diversity of our talent. Different people, different skills, and different perspectives combined to create value through the diversity of thought. 

Our strategy 2024-2027

Five years ago, we set out to become purpose-led, sustainable, and inclusive. To grow into a place for talent and future leaders to develop and thrive within our organisation. To become the market-leader in the Netherlands and involved in the most impactful transformations and audits. With our strategy for the coming years, our direction does not change, but our ambition is bolder.

We aligned our long-term ambition and strategy through thorough market analysis, focusing on optimising the use of resources, leveraging capabilities, and aligning actions with market opportunities. We believe our strategy remains relevant even during market slowdowns, capitalising on emerging opportunities without major adjustments.

To understand the evolving market and stakeholder expectations, we engaged internal and external stakeholders. Clients, non-clients, and employees shared insights in partner meetings, round tables, and focus groups. These insights shaped and refined our strategy, finalized by our Strategy Office.

We want to double down on our commitment to marry purpose and profit, pursue internationalisation with local strength, offer integrated propositions as our client’s trusted partner, to develop (future) leadership and be the preferred employer for all, and innovate how we deliver value to clients.

Our strategic pillars

At the heart of our strategy lies the ambition to be truly differentiated in the value we bring to our clients, people and society. To do this, we can rely on our strong roots. Looking forward, we have identified five strategic pillars, each supported by a set of concrete initiatives, that will allow us to reach far, together.

1. Marrying purpose and profitable growth

We want to be even more explicit that we are in fact purpose-led and connect it to the relevant work we do for clients and the way we interact with our people and the responsibility we take in the world around us. We believe we can deliver on our purpose and grow profitably. Profitable growth enables us to invest in the future of our firm, in the development of our future leaders and opportunities for our people; it makes it possible to make an impact that matters on society, our people and our clients. By working with clients who can and do make a difference, by tabling key ESG topics and bringing in elements of trust and quality, we can grow our business while helping the world around us.

2. Internationalisation with local strength

We have built strong roots in terms of market, people and in society and we will continue to invest in our local strength. We see opportunities to expand further and become a powerhouse in EMEA. Internationalisation works both ways for Deloitte Netherlands. We can use our Global Delivery Network (GDN) to better serve our Dutch clients by bringing in more capabilities and capacity through selective trade corridors. And by actively collaborating internationally we will also be giving our people more opportunity to learn and grow, thereby strengthening our roots.

3. Clients’ trusted long-term partner

Our extensive scope and scale differentiates us in delivering end-to-end transformations. Our multidisciplinary model is critical in positioning ourselves as strategic advisors in the boardroom. Our goal is to be our clients’ trusted long-term partner so we can make the greatest impact by advising, implementing changes, and helping to run their day-to-day operations.

4. Preferred employer for all

We feel a responsibility to ensure our people can develop into well-equipped, responsible, resilient civilians as well as specialists and leaders in our firm. Our goal is to build a diverse talent base that offers a variety of perspectives, ideas and insights, that operates in an inclusive work environment that contributes to one’s full potential. Investing in leadership development is essential to ensure a pipeline of skilled professionals that can drive, performance, foster our culture and guide the firm in the future.

5. Building innovative business

We pride ourselves in being implementors of innovation and to continue this we must be at the cutting edge of new technology, such as Artificial Intelligence. To effectively use it for our own work and deploy it for clients thereby creating real opportunities. To do this we need to embrace change and welcome innovations – not only in technology, but also how we deliver value to our clients. We’ve build our areas of technological expertise to offer the best service to our clients. We can deliver better results by leveraging our technological proficiency to implement innovation for our clients.

We want to increase and evidence our contribution to a more trustworthy, sustainable, secure, healthy and equitable society. We aspire to be a purpose led organisation where sustainability is ingrained in everything we do. And in all our five strategic pillars, reflecting our goal to positively impact society through relevant client work. Our multidisciplinary approach spreads expertise across all areas, from Sustainability services to supporting clients in transforming their supply chains. Sustainability is also integral to our future themes, including energy, food, and health.

Add to My report