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3. Social impacts

Introduction

4. Governance impacts

This section covers the effects, risks, opportunities, governance, strategies, actions, and results of Deloitte's identified material governance impacts (refer to page 132 for a summary of our material impacts).

5. Emerging impacts

This section outlines the emerging issues identified during our materiality assessment (see page 132 for a summary of all material and emerging impacts).

Glossary

Basis of reporting

The information presented in this report is collected from various online and offline, internal and external resources. In many cases, interviews with partners and employees took place in order to write the text.