Annex 3: Glossary

AFM

Autoriteit Financiele Markten

AI

Artificial intelligence

AWS

Amazon Web Services

BEPS

Tax base erosion and profit shifting

BSO

Business Support Organisation

Bta

Besluit toezicht accountantsorganisaties

CEO

Chief Executive Officer

COO

Chief Operational Officer

CQO

Chief Quality Officer

CSA

Client Service Assessment

CTA

Commissie Toekomst Accountancy

DDC

Deloitte Dutch Caribbean

DIF

Deloitte Impact Foundation

DTTL

Deloitte Touche Tohmatsu Limited

ER&I

Energy Resources & Industrials

ExCo

Executive Committee

FA

Financial Advisory

FSI

Financial Services Industries

FY

Fiscal year

G&PS

Government and public sector

GRI

Global Reporting Initiative

IFRS

International Financial Reporting Standards

IIRC

International Integrated Reporting Council

IoT

Internet of things

KPI

Key Performance Indicator

LS

Life sciences

LTP

Legal technologist programme

M&A

Mergers and acquisition

MCA

Monitorings Commissie Accountancy

MDM

Multi Disciplinary Model

NBA

Nederlandse Beroepsorganisatie Accountants

NGO

Non-goventmental organisation

NSE

Deloitte North and South Europe

OECD

Organisation for Eceonomic Cooperation and Development

PCAOB

Public Company Accounting Oversight Board

QIRC

Quality Integrity & Risk Committee of the Supervisory Board

RC

Remuneration Commiittee from the Supervisory Board

RPA

Robot Process Automation

SAP S/4HANA

The latest generation ERP software from SAP

SDG(s)

Sustainable Development Goal(s)

SNC

Selection & Nomination Committee of the Supervisory Board

SRS

Sustainability Reporting Standards

STEM

Science, Technology, Engineering en Mathematics

TMT

Technology, Media and Telecommunications