Skip to article navigation Skip to content

Value creation

Our strategy enables us to make an impact and create value for our stakeholders. In the chart below, we have indicated how our strategic imperatives are impacted by the capitals as defined by the IIRC and how we create value for our stakeholders.

How our strategy creates value

INTERACTIONS WITH STAKEHOLDERS

STRATEGIC PILLAR

Embrace quality and responsible business

IIRC CAPITALS IMPACTED

SOCIAL

NATURAL

INTELLECTUAL

MANUFACTURED

IMPACTS

  • High quality audits that build trust in financial markets and society

  • High quality advisory services that help our clients to become more successful and resilient and support them in the transition to more responsible businesses

  • New and more powerful ecosystems that help accelerate solutions for our key societal challenges like the energy transition, social inequity, climate change, and economic inequality

  • New policies that drive our behaviour towards significant reduction in our CO2 emissions

STRATEGIC PILLAR

Step up to market leadership

IIRC CAPITALS IMPACTED

SOCIAL

FINANCIAL

IMPACTS

  • Leadership in audit quality and audit innovation serving the public interest

  • Strong customer advocacy in our client base visible in our high Net Promotor Score

  • Leading position in significant number of our product-market combinations in our advisory business

STRATEGIC PILLAR

Invest in profitable growth

IIRC CAPITALS IMPACTED

FINANCIAL

IMPACTS

  • Strong growth in our Multi-Disciplinary Model (MDM) growth platforms like SAP S/4HAHA®, Cloud, M&A and Sustainability and strong positions in our alliance partnerships including Salesforce, ServiceNow, AWS, Google and SAP

  • Healthy growth in both top-line revenue and bottom-line performance

  • Increased share of profit allocated to our people

STRATEGIC PILLAR

Accelerate innovation

IIRC CAPITALS IMPACTED

INTELLECTUAL

IMPACTS

  • Robust growth of alternative talent pools to serve our clients, leveraging the strength of our international member firm network

  • Increased deployment of our software assets and digital tooling leveraging investments in technology to provide more effective and efficient services to our clients

STRATEGIC PILLAR

Strengthen engagement and inclusiveness

IIRC CAPITALS IMPACTED

HUMAN

IMPACTS

  • High levels of engagement of all our people (employees and partners)

  • Employer of choice for university graduates and experienced professionals

  • Better representation of female talent in our leadership roles

  • Empowered groups which are currently underrepresented within Deloitte through for instance Cultural Diversity Network, Proud at Deloitte and Neurodiversity Network

Primary SDGs impacted

Central in our value creation are the capitals as defined by the IIRC. They input our strategy and are affected by its outputs and outcomes (impacts). These consequently feed into the Sustainable Development Goals. 

We are mindful of the fact that our way of operating has positive and negative impacts. In Annex 2, we discuss these impacts in more detail for each of our material topics.