About Deloitte

Deloitte Netherlands is the Dutch firm of Deloitte North and South Europe (NSE) and as such is a separate and independent legal entity. Deloitte Netherlands operates in the Netherlands and in the Dutch Caribbean. For a full list of subsidiaries, please see our financial statements. Deloitte NSE comprises the following countries: the Netherlands (incl. Deloitte Dutch Caribbean), the UK & Switzerland, Ireland, Belgium, Finland, Denmark, Sweden, Norway, Iceland, Italy, Greece, Malta, Libya, Palestinian ruled territories, Cyprus, Lebanon, Jordan, Iraq, Egypt, Saudi Arabia, Kuwait, Bahrain, Qatar, the Republic of the Sudan, the United Arab Emirates, Oman and Yemen. Deloitte NSE brings together around 50,000 professionals, which helps us make an even greater impact in each of our markets. By working as one unified firm, we can achieve more – for our clients, our people and the communities we work in – than we would be able to on our own.

In the Netherlands, we employ over 7,000 people (excluding contractors) in 16 different offices around the country. This makes us one of the leading Dutch professional services providers in the areas of audit, tax and legal advisory, consultancy, risk advisory and financial advisory. Our practitioners work in multidisciplinary teams that add value to how we serve our clients, applying a broad vision and in-depth approach to resolve their challenges and realise their opportunities.

In November 2021. Deloitte has acquired MarketRedesign Scientific B.V., an advanced AI & Pricing Company. The company has been integrated into the services offered by Deloitte Consulting.

On April 1^st 2022, Deloitte acquired GLO Integration, a leading IT specialist in the area of integration with specific expertise in Mulesoft, an integration platform for connecting applications, data and devices. GLO Integration has been added to the IT services of Deloitte Consulting.

To consistently deliver high-quality services to our clients, we maintain a common engagement approach.

Financial performance

Business results

After exceeding the one billion threshold 2020/2021 our revenues continued to grow in 2021/2022 reaching €1,270 million. The growth rate was 23.0% (2020/2021: €1,032 million). The primary drivers relate to our ability to deliver larger, more complex projects to strategic clients, our MDM platforms and overall strong market demand. In certain areas of our business growth was restrained by the availability of sufficient resources. Our strategy already included enhancing alternative client solutions and delivery models and a significant part of our growth relates directly to deploying more contractors and making more intensive use of various delivery centres across the globe.

As a consequence all businesses contributed to our revenue growth. Especially Financial Advisory, Consulting and Risk Advisory realised a healthy growth driven by more client serving staff. In addition, Audit & Assurance growth also benefitted from improved rates. Finally, in our Tax & Legal business revenues increased following more practitioners and improved performance in the year where 2020/2021 was impacted by COVID in the first quarters of the financial year. Our result before tax and management fee amounted to €201.6 million (2020/2021: €202.3 million).

As a percentage of revenues, our result before tax and management fees decreased to 15.9% from 19.6% in 2020/2021. This result is a consequence of increased salary costs as a result of the introduction of our Employee Value Proposition, as well as relieving the COVID-19 restrictions resulting in increased costs for travelling to our clients and offices, on site learning as well as client and personnel events. At a global, NSE and local level we continued our technology investments. Investments in innovation are not at a level we want it to be, impacted by COVID-19 restrictions that were still in place at the start of the year. This year a new policy on variable compensation is in place which combined with the good performance is beneficial to our employees. The variable compensation increases from €52.1 million in 2020/2021 to €79.2 million in 2021/2022.

Solvency and liquidity

Solvency based on equity, membership capital and subordinated loans (group’s capital base) is 19.0% (18.1%). Our credit facilities were reduced to €185 million (2020/2021: €205 million). Our year-end cash balance decreased to €24 million following an adverse net cash flow. Our working capital defined as the sum of unbilled services, advanced billings and accounts receivable increased to €342 million, which is €49 million higher than last year. This is primarily driven by the increase in our operating activities. The increase is not driven by economic developments adversely impacting our cash position. For a full overview of and detailed notes to our financial performance, please see the Financial Statements, which are annexed to this report.

Taxation

As a responsible business, our policy is to fully comply with the letter and the spirit of Dutch tax legislation. To enhance our transparency on this topic, we have adopted a Tax policy, that can be found in the Annexes of this report.

Our Tax policy addresses the three main types of national taxation that are applicable to us: corporate tax, tax on wages and value added tax.

Corporate tax

Deloitte’s partners/owners charge Deloitte a management fee through a personal management company These management fees are fully taxable at the level of the individual management company, in accordance with the regular Dutch corporate income tax rates. Deloitte’s remaining profit is taxable at Deloitte level, subject to the regular Dutch corporate income tax rates.

All filings for corporate income tax returns from Deloitte and the individual management companies of the partners/owners are prepared centrally by Deloitte in line with the guidelines agreed with the Dutch Tax Authority (DTA). Cross-border projects or other international services are agreed with Chief Tax Officers in other countries to ensure Deloitte meets local rules and regulations.

Wage tax

All relevant filings are carried out in a timely manner and in accordance with local rules and regulations. Meetings are held regularly with specialists from the DTA to discuss pending and new tax issues, such as charging travel expenses, cost reimbursements and the so-called free space in the wage tax declaration.

All cross-border work situations (including secondments, projects and expats) are handled by a dedicated group of specialists to ensure that Deloitte and its employees meet all Dutch and local requirements.

Value added tax

On all incoming and outgoing transactions, we follow the rules and guidelines for value added tax (VAT). Specific transactions are subject to strict protocols to ascertain that VAT is reported correctly. VAT is also subject to the self-initiated sample as described above, and findings are reported to the DTA in full transparency.

For a comparison of the material topics included in this report compared to those in our previous one, please see page 128.